C-14: Package inspected before receipt was confirmed

What confirmation actually does

It releases the payment held in escrow to the vendor and closes the order. Both effects are permanent. The dispute route exists only while the order is open, so confirming is the moment your remaining protection ends.

Inspect against the listing, not against memory

Re-read what the listing stated and compare it to what arrived. Quantity, description, condition, anything the listing specified about packaging or timing. Memory drifts toward what you expected rather than what was written, which is why the listing is the reference.

Why partial exists here

Confirming on arrival without inspecting is graded partial rather than fail because the goods are at least present. It is still worse than it looks, since a discrepancy discovered after confirmation has no mechanism behind it and depends entirely on the counterparty goodwill.

If something is wrong

Do not confirm. Open a dispute instead, with the order reference and dates, and describe what arrived against what was ordered. The relevant item on disputes covers what a submission should contain.